● Citadel Docs

Discord bot

Citadel offers a Discord bot for your guild, with the command relay built in so it can react to events and apply actions.

The shared Citadel bot

Subscribe to the Discord Bot plan (or start a trial) and configure it from Services. Per-guild settings are stored on the service. What it does today:

  • Server setup — builds out channels and roles for your community.
  • Tickets — support tickets in your guild, mirrored to the dashboard.
  • Customer verification — links Discord members to their Citadel purchases so staff can verify buyers in support threads.
  • Role rewards — grants and removes Discord roles when players buy perks (see Gift cards, loyalty & Discord rewards).

The CFTools bot (DayZ)

If you run a DayZ server on CFTools, Citadel can run a dedicated CFTools Discord bot for you — full server admin tooling (player lists, kick, broadcast, priority queue, whitelist) plus automatic fulfillment of store purchases.

This is part of the Game Server / Store add-on. See CFTools to set it up.

The CFTools bot is deployed and managed by Citadel using your Discord bot token and your CFTools server — you don't self-host it.